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ITIL® Lifecycle Module Training

The Service Lifecycle Modules expose interested individuals to essential aspects of marketing, operations, and organization management useful to appreciate the concerns of their business counterparts within a Service Management context.

Each module of the Lifecycles series covers an introduction to the Services Lifecycle, the principles, processes, functions and activities within that stage of the ITILs Service Management Lifecycle, along with technology and implementation considerations.

ITILs Lifecycle stream approaches from the management perspective of an organization. These modules focus on executing and implementing a complete stage of the Service Lifecycle. 

In general, the modules in this stream may be more suited to those with managerial responsibility looking at the overall IT Service Management picture.

ITIL Lifecycle Modules are as:

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