The Future of ITIL looks bright
The Future of ITIL looks bright | Skillmetrix
ITIL has always been a nebulous cloud of books, training courses, consultancy, products, opinion makers, and loud talkers. It’s sustained a whole global ecosystem of people implementing, re-implementing, arguing and debating the best bits, the wrong bits, and the good bits.
ITIL has previously been ‘owned’ by the UK Government, although used around the world. That ownership has amounted to fairly remote responsibility. Almost like a foster home where providing food, and bed, and gentle support is enough, but clearly is a holding pattern until some loving, real parents arrive to adopt into a caring nurturing real environment.
To boil down the content of the presentation and conversations into bullet points, the new custodians of ITIL intend to:
- Grow ITIL uptake in international markets
- Invest in existing ITIL materials and products
- Develop the best practice itself
- Invest in a single ITIL online community
- Offer multiple-language ITIL content solutions for major employers and industry players.