ITIL Training in pune,mumbai,hyderabad,bangalore,delhi,chennaiITIL (Information Technology Infrastructure Library) is a set of practices/framework for IT service management. ITIL was originally created by the CCTA under the auspices of the British government, and it is a registered trademark of the UK Government's Office of Government Commerce (usually known as the OGC).
Using ITILITIL is the only consistent and comprehensive documentation of best practice for ITs Service Management. It is the most widely accepted approach of Service Management, being used by many hundreds of organizations around the world. It helps individuals and organizations to use ITs to facilitate business change, transformation and growth.
ITIL ModulesITIL is organized into a series of five volumes. These five volumes map the entire ITILs Service Lifecycle, beginning with the identification of customer needs and drivers of IT requirements, through to the design and implementation of the service and finally, the monitoring and improvement phase of the service.
• ITIL- Service Strategy
• ITIL- Service Design
• ITIL- Service Transition
• ITIL- Service Operation
• ITIL- Continual Service Improvement
ITIL CertificationsThere are 5 different phases of certifications, for each of which we provide trainings and ensure that the delegate is skilful enough to pass that particular certification.
• Foundation level
• Intermediate level
• Managing across the lifecycle