Lean IT Foundation| Skillmetrix
Lean IT Foundation | Skillmetrix
Lean IT Foundation certificate's purpose is to certify that you have gained knowledge of the Lean IT terminology, structure and basic concepts and has comprehended the core principles practices in Skillmetrix.
ITIL's Learning objectives
• Apply the principles to provide necessary insight into business services and support IT assets, employees and processes.
• Be acquainted with the use of several Lean IT analysis tools and have an understanding of the application of philosophy in an IT environment of Skillmetrix.
• Provide insight into customer experience and identify the cause of problems to increase customer satisfaction by the Industry.
• Align business services to evaluate a service delivery solution and identify and reduce non-value adding activity.
• Streamline and automate compliance processes to lessen cost and risk.
• Broaden skills on process efficiency with a strong emphasis on behavior.
• Employee satisfaction increases by involvement