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ITIL (Information Technology Infrastructure Library)

Information Technology Infrastructure Library | Skillmetrix

ITIL (Information Technology Infrastructure Library) is a descriptive set of best practices with the associated certification developed to provide guidance to implement a better Service Management in any organization. It helps break down the complex processes into simple and standardized processes. It also helps in making better business decisions during calculation and management of risks, utilization of resources, and opportunities for investments. Organizations, of all shapes and sizes have adopted ITIL principles to provide better service experience to their customers. ITIL certification helps IT professionals demonstrate their value in the workplace

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